M1 Support Services offers a comprehensive benefits package that includes the elections options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short and Long term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program. M1 Support Services, headquartered in Denton, Te

The selected candidate will provide moderately complex to complex technical support for Document Management. First point of contact for issues and initiatives related to systems, tools, and applications supported by the work group. Duties are varied and include production support and troubleshooting, application maintenance, and monitoring. May coordinate and execute test

The Destiny Solution Consultant plays a pivotal role in advising and guiding customers on the optimal implementation and utilization of the Destiny solution, encompassing both Resource Manager and Library Manager solutions. This position acts as a trusted advisor to stakeholders within school districts, providing expert insights and best practices to maximize the value de

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies. Schedules and coordinates customer desk side support

The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

Greet customers promptly and in a friendly and courteous manner Work closely with guests to resolve problems and ensure their maximum satisfaction with the repair process Utilize all aspects of the MPI system and present recommended repair suggestions to every customer Sell proper services and repairs to meet customer's perceived needs Gain customers approval for all repa

About Us How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solu

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Security Technician to join our amazing culture. In this role, you will be responsible for installing, programming, system start up/check out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects including small to large projects

Agfa HealthCare , is a division of the Agfa Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best of suite Imaging IT software solutions that enable secure, effective and sustainable imag

POSITION OVERVIEW dormakaba is seeking an Advanced System Technician III to join our team! The Advanced System Technician III will work closely with the Product Management and Engineering teams and be responsible for supporting and handling customer service escalations (level 2). This role will provide support to the critical functional groups of dormakaba which are Engin

Supports the Public Enrollment into a US Government Program. Answers phone calls from Applicants that have questions on the process of using a website to Enroll. Follow all necessary procedures and processes to ensure our team provides excellent customer support for our callers. Follow pre built scripts to help customers with their questions. Resolves problems or contacts

This position has primary responsibility to support the various SICK Services and Products throughout North America. RESPONSIBILITIES Provide amazing customer service by effectively managing customer expectations. Support the various Services Organization programs. Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construc