Address inbound customer questions and concerns arriving via phone and email Own the entire interaction with that customer and provide total resolution for their needs Work with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processes Investigate and resolve customer inquiries related to their

Assists customers with the intent of selling products or services through phone, web, or mail communication. Assist customer in a high call volume environment. Provide a sales focused conversation with urgency to close sales while maintaining a superior customer service approach. Learn and retain an in depth knowledge of products and services offered, and guide customers

Design and implement sales forecasting, planning and budgeting processes. Provide insight to larger team on trends and errors and provide innovative business solutions. Review various processes including sales compensation planning, sales new hire onboarding & training, and our North America Sales Forecasting process. Research and analyze current processes and present for

Fill customer orders by operating a Cherry Picker and/or Reach Truck in a fast paced environment. Operates equipment to move product in an efficient and safe manner. Uses an RF scanner gun to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conv

Uses an RF scanner to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conveyor belts based on the necessary route for either the packing station or shipping department. Operates a riding powered pallet jack and/or forklift to move products effi

Global Equipment has a customer focused sales approach which includes the following core competencies Planning and Organizing. Develop and manage a tactical account/territory sales plan. Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation This includes extensive researching, competitor and market analysis. Execute a sales strateg

Ensure clear communications with other shifts in the warehouse and office personnel as needed. Assist the supervisor with the security and safety of the warehouse, the inventory and our associates. Assist and direct staff in the day to day operation of the warehouse. Allocate, release and assign sales orders to the appropriate staff. Assists the staff in troubleshooting a

Remote candidates are also considered