1 to 5 of 5
Sort by: Date | Relevance
Assumption Develops new systems for reporting exchange, as growth continues will need to develop FTP (file transfer protocol) process for data transfer as requested by vendor Initiates outbound contact for properties listed for sale to ensure for payoff of loan or monitor loan assumption to buyer Drafts waivers and other documents determined by the Legal team for files wh
Posted 4 days ago
Promptly answer all incoming calls in a professional and friendly manner and determine the nature of the caller's request Provide outstanding service by answering questions and assisting with a wide range of support related to their solar system or loan application Assist customers with payment and billing questions Communicate and coordinate with internal departments as
Posted 4 days ago
Fifth Third Bank
- Las Vegas, NV / San Diego, CA
Determine call center operational strategies by conducting needs assessments, defining user requirements, and establishing customer service standards. Develop call center systems by developing customer interaction and voice response systems, and voice networks; design user interfaces; develop and execute user acceptance test plans; planning and controlling implementations
Posted 4 days ago
Responsible for the end to end processing for resolving escalated customer concerns Works directly with cross functional departments and investors to reach a resolution acceptable to all interested parties Resolves escalations in a manner that avoids delinquency and/or negative customer impact as applicable, or assists customer in taking payments to maintain a current sta
Posted 4 days ago
Communicates with late stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship Promptly handles inbound customer calls/emails/texts directly or transferred from third party sub servicer related to delinquenc
Posted 10 days ago
Email this Job to Yourself or a Friend
Indicates required fields